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GiftBox Privacy Policy

At GiftBox, we take your privacy seriously. This policy outlines how we collect, use, and protect your information in connection with our services. Please review this Privacy Policy carefully to understand how your data is handled.

Information We Collect

We collect information from you in the following ways:

  • Information You Provide Directly: This includes information you provide when using GiftBox services, such as signing up for an account, making purchases, or interacting with customer support.
  • Information Automatically Collected: We may collect information about your interactions with GiftBox services automatically, including:
    • Usage Data: Information about how you interact with our services (e.g., page views, clicks, time spent, etc.).
    • Device Data: Information from your device (e.g., IP address, browser type, device type, operating system, etc.).

Aggregated Statistics: We collect and compile aggregated, anonymized data from users of the services for statistical and performance analysis, which we use to improve our services. These statistics do not identify individual users and are not used for predictions or assessments about personal attributes or behavior.

How We Use Your Information

GiftBox uses the information we collect to:

  • Provide and Improve Our Services: We use your information to offer the services you request, maintain functionality, and improve our services.
  • Analytics: We analyze aggregated, non-identifiable data to understand how users engage with our services, helping us enhance the platform and develop new features.
  • Communications: To communicate with you about updates, promotions, or respond to your inquiries. We respect your preferences and will only send you marketing materials with your consent.
  • Legal Compliance: We may use your information to comply with applicable legal obligations or as part of our business operations.

How We Share Your Information

We do not sell your personal data to third parties for marketing purposes. However, we may share your information as follows:

  • Service Providers: We may share your information with trusted third-party providers who help us deliver our services (e.g., payment processors, hosting services, customer support).
  • Business Transfers: In the event of a merger, sale, or restructuring, your information may be transferred as part of the transaction.
  • Legally Required: We may share your information if required by law or to protect the rights, property, or safety of GiftBox or others.
  • Aggregated Data: We may share aggregated, non-personally identifiable information for research, analytics, or other lawful purposes. This data will not be used to make predictions or assessments about individual users' personal attributes or behavior.

How We Protect Your Information

We take reasonable steps to protect your data using technical and organizational measures. While we strive to secure your personal information, no method of transmission or storage is entirely secure. You are encouraged to take steps to protect your data by using strong passwords and logging out after use on shared devices.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our platform. These technologies help us understand how users interact with our services and allow us to improve functionality. For more details, please review our Cookie Policy.

Your Privacy Rights

You have the right to access, update, or request the deletion of your personal information. You may also opt out of receiving marketing communications from us. Please contact us using the information below to exercise your privacy rights.

Email: info@giftboxeg.com

Phone: +201124773047

International Data Transfers

As a global company, GiftBox may transfer your data to countries outside your home country. We ensure that appropriate safeguards are in place to protect your data according to applicable laws.

Links to Other Websites

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and their use of your information is subject to their own policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the services or via email. Your continued use of GiftBox services after these changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@giftboxeg.com

Phone: +201124773047

Address: GiftBox, Office 104 – 105, Level 1, Emaar Square – Building 4, Dubai, United Arab Emirates